WHAT IS ISO 9001:2015?
Many people have heard the term “ISO standard” and wondered what ISO is and how it became the guardian of standardization. ISO (from Greek word isos meaning “equal”) is the “International Organization for Standardization”, a non-governmental organization based in Geneva, Switzerland. It is dedicated to developing voluntary standards that ensure product safety and quality whilst encouraging innovation in a global marketplace.

ISO 9001:2015 is an international standard dedicated to Quality Management Systems (QMS). It outlines a framework for improving quality and a vocabulary of understanding for any organization looking to provide products and services that consistently meet the requirements and expectations of customers and other relevant interested parties, in the most efficient manner possible. The QMS is the aggregate of all the processes, resources, assets, and cultural values that support the goal of customer satisfaction and organizational efficiency.

In order to effectively and consistently achieve our Mission, we are committed to the implementation and maintenance of a Quality Management System (QMS) in accordance with the ISO 9001:2015 standard. We are committed to comply with:

  • Customer requirements in terms of quality, delivery and service
  • Relevant statutory and regulatory requirements
Embroidery Dot Com has a valid ISO 9001:2015 Quality Management System accreditation.