A: Yes, we will gladly assist you with this, even if you have just a single item. As this is a volume based industry, we work on a sliding scale in respect of pricing. The greater the volume, the less you pay.

A: Yes, we have specialised machinery that are able execute caps and complete garment applications.

A: Yes, we will see you based on an appointment. Kindly drop us a line - Click here. Note that all Covid-19 protocols will apply.

A: Yes, one of our friendly consultants can visit you at your business premises to discuss your requirements further, subject to our T’s & C’s. Please call our offices to make an appointment.

A: We require your artwork(s) and supporting information. Please state the number of units, the required placement of the logos (left breast, right breast, back yoke, sleeve etc.) and your expected delivery date.

A: We prefer high resolution vector graphic files in *.ai, *.dxf, *.cdr or *.pdf. However, a high resolution image is also workable - Please ensure that the image does not pixelate when zoomed as this will affect the digitising process in respect of object formation/definitions.

A: We can embroider designs with a maximum of up to 12 colours.

A: Yes. Our maximum embroidery field size is 400mm x 750mm.

A: There is no set-up fee as we cost every order on its own merit ie. the number of units, run-time etc. However, we charge a nominal once-off Development Fee for the digitising of each design. Once digitised, the file stays on our system indefinitely. Note that we may bill you for any design changes/edits in the future.

A: We operate a queue-in system for production and work on a planned schedule. However, we do offer a rush service, where possible. Our sales team will email you a lead-time with your quotation – This is dependent on the number of units and complexity of the design(s).

A: Yes, we are resellers of the AMROD and BARRON brands. You can view our apparel & promotional item ranges by clicking on the link for each of our brands. Kindly record the Product Code for items that you are interested in and email us the same. We will also require your size and colour breakdowns for each item to generate a quote.

A: Yes, we do offer 7 and 30 day payment terms on all approved accounts. You can request an account application by emailing us on: accounts@embroidery-sa.com. Note that you must have a trading history with us, before we open any accounts.

A: Yes, we do accept card payments.

A: Yes, we can courier your order nationwide. We operate a fleet of vehicles for local deliveries within our metropolitan area and will gladly deliver your order promptly, subject to our T’s & C’s.